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Corporate crisis management expert Jim Moorhead draws on his personal experience and includes many heartbreaking examples from survivors of a range of calamities. He covers people who've made it through divorce, cancer and drug addiction. As a second theme, though it might be a small stretch, he cites useful experiences from companies faced with corporate emergencies like product recalls and public relations disasters. getAbstract recommends this practical guidebook to a wide audience: employees facing personal trials, HR managers and line managers supervising workers in crises, and executives facing corporate problems.
In this summary you will learn:
How to apply methods from corporate crisis management to personal as well as professional crises
How to identify and respond to “soft” and “hard” personal crises
How to use audits to prepare for and mitigate future calamities
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