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For existing active customers, no action is needed.
Starlink is offering one month of free service for those impacted by the wildfires in Canada.
-- For existing active customers, no action is needed. We have proactively applied a one-month service credit for those in the affected regions (see map below).
-- For currently cancelled or paused customers, we have also applied a credit for the amount of your previous service plan, enabling you to reactivate and utilize the service credit during this time period.
Additional Details
-- If you are a new customer in the affected areas and purchase a Starlink, please reach out to support after purchase to receive free service through July 5th, 2025.
-- If your Starlink kit has been impacted by the wildfires, please contact support requesting assistance to provide you with a free replacement.
What is Starlink?
Starlink is a satellite internet provider enabling high-speed, low-latency broadband internet in remote and rural locations across the globe.
Starlink enables video calls, online gaming, streaming, and other high data rate activities that historically have not been possible with satellite internet.
Starlink is ideally suited for areas where connectivity has been unreliable or completely unavailable. People across the globe are using Starlink to gain access to education, health services and even communications support during natural disasters.
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